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ACCEPTING RESIDENTS SUMMER OF 2021

a community of caring professionals

As a referring professional, you understand the importance of having a relationship with a trusted partner who can assist your client struggling with an addiction to find successful treatment and lifelong recovery.

Why Referring Professionals Trust Plum Creek Recovery Ranch

When you refer to Plum Creek Recovery Ranch, you can expect:

  • A team of professional admissions counselors ready to speak with you or your client
  • 100% confidentiality
  • All questions answered with confidence and care
  • Collaboration with you to secure the best course of treatment for your client
  • A professional benefit review as well as coordination to help your client access the maximum health insurance benefits available
  • Regular reporting on your client’s treatment progress as well as collaboration on a discharge/aftercare plan to ensure continuity of care

What We Do and Who We Treat

Plum Creek Recovery Ranch treats men and women (ages 18+) seeking lifelong recovery from the disease of addiction. We employ evidence-based treatment protocols in our treatment plans. The efficacy of these protocols is backed by proven and published research.

Although we do not provide sub-acute detoxification services onsite, we are staffed 24/7 with qualified medical personnel who specialize in addiction treatment. We will prescribe medication to ease the discomfort of withdrawal. We partner with our sister hospitals for any required medical detoxification.

Criteria for Admission into Our Treatment Program

Psychologically stable enough to undergo the process of addiction treatment.

If psychiatric care is needed prior to admission, Plum Creek Recovery Ranch’s sister facilities (Georgetown Behavioral Health/San Antonio Behavioral Health) can assist. Once your client is successfully discharged from psychiatric care, we will facilitate a door-to-door transfer to Plum Creek Recovery Ranch.

Not actively suicidal

If your client has past suicide attempts or has recent suicidal ideation, they must commit to a safety plan.

Your Partner in Treatment & Recovery

Prior to your client’s admission, our business development manager will work with you to discuss anything you require during your client’s stay as well as determine your preferences.

preferences to consider:

Notification upon admission
Anticipated length of stay
Notification upon discharge, either scheduled or unscheduled
Your communication/reporting expectations
Your willingness to assist in helping your client remain in treatment should they decide to leave prior to scheduled discharge
Collaboration on discharge planning and aftercare resources

Your client’s admissions counselor will also confirm these preferences.

Open communication for ongoing success

We understand that open and ongoing communication with you is key in your client’s success.

Once your client has been admitted*, their primary treatment counselor will also be in contact with you to introduce themselves, discuss your preferences and answer any questions you may have. You are welcometo reach out to your client’s primary counselor at any time during your client’s stay.

we care about consent

*Consent must be provided by your client prior to contact by the primary treatment counselor. Our recovery advocates will obtain all consents during the admissions process. If consent is denied, we will continue to work with your client to obtain their consent to contact you. Prior to admission, we encourage you to discuss the importance of allowing appropriate Plum Creek Recovery Ranch staff to include you in the treatment process.

How to Refer to
Plum Creek
Recovery Ranch

We make it very easy for you to refer your client to us. Simply call our 24-hour admissions hotline.

consultation & assessment

When you call, we will schedule a consultation and admissions assessment with your client. The consultation and assessment can take up to 45 minutes to an hour.

In order to obtain accurate information during the assessment, it is important that your client is in a comfortable, quiet place where an open and honest conversation can take place. This can be your office, if appropriate.

judgment-free conversation

The admissions counselor will begin a judgment-free conversation about why your client is seeking treatment and their goals for living a life in recovery. This conversation is 100% confidential.

The information collected will only be used to answer questions, assess your client’s treatment needs, evaluate willingness to commit to treatment, and prescribe the best course of treatment.

insurance verification

If your client plans to use their health insurance benefits to cover costs associated with their stay, we will ask for the information from their health insurance card for benefit verification.

For more on what information our admissions counselors need and insurance verification, visit our admissions process page.

We're here for you.

If you have questions about our substance abuse treatment facility, the programs we offer, or other general questions, feel free to fill out the contact form and we will get back to you right away.

We're here for you.

If you have questions about our substance abuse treatment facility, the programs we offer, or other general questions, feel free to fill out the contact form and we will get back to you right away.

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