Admissions FAQ: Substance Abuse Treatment in Lockhart, TX

For a family member seeking treatment for a loved one, we will try to gather as much information as possible. We will ask the caller’s relationship to the prospective resident and explain our treatment process and answer any questions they may have.
After trust has been established and a rapport has been built, the admissions counselor will ask the family member to provide as much information about their loved one as possible. This includes:

• Prospective resident’s full name
• Prospective resident’s address
• Prospective resident’s date of birth
• Prospective resident’s social security number

All residents sign a consent to treatment agreement, a contract to successfully complete treatment, and consent to speak to specific people (family members and loved ones, referral sources, employers/EAPs, union officials, probation/parole officers, etc.). This is done during the initial admissions process.

Once a person is medically cleared and a bed is available, they may be admitted at any time during our designated hours. Admitting hours are Monday through Friday, 8am to 8pm and Saturday, 9am to 2pm. Although we never anticipate a bed shortage, if a bed is not immediately available, we will make a referral to another appropriate program.

Who and what you tell about your admission to Plum Creek Recovery Ranch is completely up to you. The Health Insurance Portability and Accountability Act (HIPAA) protects your health information from being disclosed to anyone without your express consent. Federal law does not require you to inform your employer about your decision to seek treatment. If your employer offers a confidential Employee Assistance Program (known as an EAP), you might want to connect with them, as this service can be extremely helpful in working with your health insurance provider and filing for assistance through the Family Medical Leave Act (FMLA).

We strive to complete the admissions assessment with one phone call. Depending on the prospective resident’s ability/willingness to complete the assessment, it may require more than one call. Once the assessment is completed and approved, a commitment to treatment is reached. We then schedule a date and time for admission.

If a medical detox is necessary prior to admission to Plum Creek Recovery Ranch, we can help refer you to a facility that provides those services. We can also coordinate the detox provider to arrange for transportation to Plum Creek Recovery Ranch post-detox.

If it is determined that detoxification is not necessary, the prospective resident can check themselves into the facility in Lockhart, Texas.

If the prospective resident is unwilling to come to treatment or if the family is interested in conducting an intervention with their loved one prior to speaking with an admissions counselor, Plum Creek Recovery Ranch can recommend a trained interventionist who can help facilitate an intervention.

Although this is not part of our treatment process, it is a service that we can provide a referral for. The family will work with their chosen interventionist to establish pricing as well as a time, location, and the necessary steps prior to the intervention.

Treatment is voluntary. Plum Creek Recovery Ranch is not a locked facility. It is not uncommon for a resident to want to depart prior to their scheduled discharge date. However, if a resident decides to leave against medical advice, the resident must provide their primary counselor with a 4-hour notice of intent to depart.

During these four hours, we work very closely with the resident’s counselor to create blocking strategies. These strategies could include: contacting the resident’s loved ones, referral source(s), and anyone else we have consent to speak with for assistance in encouraging the resident to stay, and, if appropriate, asking for support from the treatment community.